Susie Schramm got up one day three years ago to find a citation from local animal-control officials on her door saying that her dog had bitten someone. Horrified, she immediately drove to animal control, and it quickly became clear that there had been a mistake and her dog had not bitten anyone.
Animal-control officials, Schramm said, quickly got to the bottom of what had happened and corrected the mistake. She was so impressed with how they handled it that she told them to call her if she could ever help them.