10/07/2014 1:09PM

ADW companies pay up for Treve's Arc victory


An oddity of French betting and odds displays has caused several large U.S. account-wagering companies to credit their customers with a far higher payoff for the winner of Sunday’s Prix de l’Arc Triomphe at Longchamp in Paris than what the filly actually paid.

According to three officials with direct knowledge of the incident, none of whom would agree to be quoted, both TVG and twinspires.com have credited customers who wagered on the winner, Treve, as if the filly was 14-1, even though she paid $8 as part of a three-horse entry. The credits affected only a handful of customers, many of whom complained that they believed Treve was 14-1 because the French simulcast displayed her individual odds even though that did not reflect the betting odds in the commingled pool, which included U.S. wagers.

The officials stressed that the incident did not involve a tote error but was rather due to a peculiarity of how the French pari-mutuel operator displays odds for horses who are coupled for wagering purposes. Nevertheless, because of the confusion, TVG and twinspires.com credited the accounts of their winning customers. XpressBet.com, which displayed the true odds to its customers, has not taken any action, the officials said.

The incident underlines the difficulties that can face bettors wagering into international pools, where bet types often do not exactly match up with U.S. bet types. In fact, some account-wagering operators offered a trifecta to their bettors on the Arc, even though the French pari-mutuel system does not have a bet type that is an exact match for a U.S.-type trifecta, causing refunds to be issued on those bets.

The peculiarity of display odds also affected other races. One bettor, who did not want to be named, received a credit for a winning bet on the race following the Arc, on a horse that was displayed as 35-1 but instead paid $23.20. That horse also was coupled with two other wagering interests.

The officials said that international simulcast operators are working with their tote companies to address the difference between how the French display odds for entries so that the true odds are properly displayed to U.S. bettors.

Seth K More than 1 year ago
"a peculiarity of how the French pari-mutuel operator displays odds" ????? What peculiarity? Needs more work. Journalism is in sorry shape.
Robert Moore More than 1 year ago
This article raises some unanswered questions that I hope Matt can answer. What did the odds shown on the French tote for individual horses in a coupled entry actually represent? And do French bettors have a way to know what coupled entries will pay? Or is the payoff always a surprise?
Steven Horn More than 1 year ago
I was one of the bettors that was affected by this discrepancy. Imagine how I and others felt when we saw that a $2 win ticket only paid $8.00. According to the posted odds, this same win ticket should have paid $30.00. It took me over 30 hours to get this resolved (two phone calls, two emails and a closing out of my wagering account). At least the wagering companies did the right thing in the end.
Ray Sousa More than 1 year ago
in the end its incompetence..they had the coupled horses listed at the bottom of the program as coupled for win only.what they thought that coupled horses would pay different odds from each other?...as for the French they could make this a lot more idiot proof by using 1,1a,1x and having all the entries be the same number. the reason they don't is they don't want them coupled for the exotics but it does cause confusion.
Hail No More than 1 year ago
To TVG's credit, they paid off the 14-1 within an hour after the race.
Sal Carcia More than 1 year ago
The betting was a disaster all day. Results were late and odds for the next race were delayed. The PPs came out on Saturday. Racing officials are meeting in France to focus on making the game more popular internationally. They need to just take care of some basic needs. The Arc is one of the major racing events in the world. It will never be popular here unless basic requirements are met.
Joel Firsching More than 1 year ago
it is good to see the wagering companies step up and treat the customer, fairly. do not tick off the customers. why didnt CD step up and return the money blown on life at ten in the breeders cup ? when NYRA took an extra percent on takeout for a year. the wagering online was refunded, but the on site wagers were not (no record). the NYRA should have rewarded the fans more than one percent on takeout. customers remember how well merchants treat them.
Anonymous More than 1 year ago
NYRA also at the time did reduce the max takeout on bets (Pick 6, TRI, SUPER) from 25% to 24% going forward. It was supposed to go from 26% to 25%, its now 24%.
Jamie Murphy More than 1 year ago
big deal. still doesn't add up
Slew32A More than 1 year ago
the amount of bets mustve been miniscule otherwise they would have never been refunded.
Sal Carcia More than 1 year ago
All of the ADW bettors were refunded. I believe on track customers were compensated by some on track comps.
Philip Conforti More than 1 year ago
positive vibe,
Chad mc rory More than 1 year ago
So they say thorree to the bettors who wagered on-track or at OTBs? Gotta wonder just how much was involved here...